1. Purpose and scope of information collection
- When customers contact for purchasing or ordering online, the customer should provide information such as name, phone number, address, email, etc… We only use the customer’s information provided to support the customer when purchasing at http://filter.com.vn
- If there is any unauthorized using, abusing or security breaking by a third party, the customer should immediately inform/contact our website for appropriate methods.
2. Scope of information usage
Company only uses the customer’s information to:
- Contacting, sending goods according to customer’s order;
- Providing after-sales services to customers;
- Sending notices about information exchanged activities between customers and website;
- Contacting and dealing with customers in special cases;
- Do not use customer’s personal information for any other purposes.
- In case of legal requirements: The Company has the responsibility to cooperate and provide personal information of customers when having request from judicial authorities including: the procuracy, the court, the police Investigation involves some law violation of the customer. In addition, no one has the right to using the customer’s personal information.
3. Time for storing information
- Customer’s personal data will be stored until having request of cancellation. The rest, in any case, personal information will be secured on the server of http://filter.com.vn.
4. Address of collection and management personal information.
- STD & T ENGINEERING – SERVICES COMPANY LTD
- No 6.09 – 6th Floor, RiverGate Residence Building,
- 151-155 Ben Van Don St, Ward 6, District 4,
- Ho Chi Minh City, Viet Nam
- Tel : 028. 39255756
- Email : firstname.lastname@example.orgemail@example.com
5. Methods and tools for accessing and editing customer’s personal data.
- Customers have the rights to request us of updating, changing, cancelling the personal information of customers.
- Customers have the rights to send complaints to website http://filter.com.vn when receiving feedbacks, we will confirm the information. If it’s true as reflected by the customer, we will take measures for appropriate methods.
6. Commitment to the confidentiality personal information of customer.
- Do not use, change, provide or disclose to third parties about personal information of customers without customer’s approval.
- In the case, the server hosting is attacked by hacker resulting in the loss of customers personal data, http://filter.com.vn will be responsible for informing the case to the investigation authorities to handle in time and then notify to the customer.
- When customer order, customer must provide the full personal information such as: Full name, contact address, telephone,… and responsible for the above information. We are neither responsible nor liable for resolving any complaints related to the rights of customers if we consider that all the personal information provided by customers when the initial contact is inaccurate.